After you have spoken with our staff, please notify the facility, hospice, or police officer that you will be entrusting Bergen Funeral Service with your loved one’s final arrangements and provide their staff with our phone number 239-774-9102. They will need to contact us to let us know that your loved one is ready to be transferred into our care.
When we receive the call, we will ask these questions:
Go to www.BergenCremationFlorida.com
Select “Start Cremation Arrangements” in your online dashboard and provide death certificate information.
The following Vital Statistics (of the deceased) will be needed to complete arrangements:
This section will display the included alternative container which is required by law for all cremations, as well as the three urn options that are available. You will be able to select the color of the urn, as well as any additional services you would like, such as shipping or delivery of ashes.
Here, you will review your selections and provide payment. Upon completion of this process, we will be notified of your arrangement details and will immediately arrange for the transportation of your loved one into our care.
We will contact you if we need additional information. Please contact us if you have any questions by calling (239)774-9102.
Thank you for entrusting us with the care of your loved one. Please know that we are here for you during this difficult time.